Hear2Help Online

Callers can chat privately with a Response counselor about any subject and receive the same compassion, referrals, and advocacy that they would find on our hotline.

Online Hours: Monday - Friday | 7:00pm to 11:00pm

If you are having trouble getting through, we may be offline or chatting with another caller. Please try later or please feel free to call our hotline at 631-751-7500 or E-Mail us below.

We are currently experiencing ongoing technical problems with our Hear2Help chat. If you are having any difficulties with it, you can reach us by e mail at: hear2help@responsehotline.org or you can connect with the Lifeline Crisis Chat by clicking on this link: http://chat.suicidepreventionlifeline.org/GetHelp/LifelineChat.aspx. Thank you for your patience!

E-Mail Us

If you would prefer to reach out via e-mail, use the simple form below.

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Explore New Ways to Speak to a Counselor

Our counselors are not therapists, but they are professionally trained and supervised, and are available to provide emotional support for any concern or crisis, such as bullying, abuse, LGBTQ issues, isolation, thoughts of suicide, relationship issues or loss to name a few.

Would you rather chat online than talk? Many people going through a difficult time prefer to chat online than talking on the phone.

There Are Three Ways To Connect With A Counselor:

Online Hours - Monday thru Friday from 7PM to 11PM

If you are having trouble getting through, we may be offline or chatting with another caller.

Please try again later or call our hotline at 631-751-7500 or e-mail us.

When Online Counseling is Not Available

Should you need to chat at a time when Hear2Help is not available, please call:

Response Hotline: (631) 751-7500
or
National Suicide Prevention Lifeline: 1-800-273-TALK (8255).

Through this toll-free phone number, you will be connected to the nearest available crisis center. These centers staff their lines with people who are trained to listen and offer support to people in emotional crisis.

If you are in immediate medical crisis please call 911.

Response Receives Thousands of Calls and Messages Every Year

Response's hotline receives thousands of calls from Suffolk County each year. People reach out to us when they are:

  • Trying to gain some perspective on a difficult situation
  • Feeling alone, trapped, or discouraged
  • Having concerns about a friend or relative who seems depressed
  • Scheduled to begin therapy or are in therapy but need to talk to someone now
  • Wanting help with an immediate personal crisis
  • Looking for referrals to support groups or other community resources

Should you need to chat at a time when Hear2Help is not available, please call Response Hotline at (631) 751-7500 or the National Suicide Prevention Lifeline at 1-800-273-TALK (8255). Through this toll-free phone number, you will be connected to the nearest available crisis center. These centers staff their lines with people who are trained to listen and offer support to people in emotional crisis. If you are in immediate medical crisis please call 911.

Download the Hear2Help Flyer

Many thanks to the KNAPP-SWEZEY FOUNDATION INC. for their generous support of the Hear2Help program.